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VIP TOWING

24/7/365 RESERVED STALL TOWING

Utah Parking Authority utilizes top of the line, cutting edge tow trucks and equipment.  Our Repo trucks are available for reserved stall towing requests, parking management, boot violation support, accident recovery, and state impounding.

TEXT US FOR IMMEDIATE TOWING SUPPORT

WHAT DO I NEED TO DO IF MY CAR WAS STATE IMPOUNDED BY THE POLICE FOR A DUI?

If your vehicle was impounded in conjunction with a DUI and is otherwise in compliance with DMV statute contact your local Motor Vehicle Division office and:

  • present proper evidence of ownership: e.g. title, registration card, bill of sale (picture id needed);

  • pay the $350 DUI fee;

  • obtain a "Letter of Impound Release"

Now go to the impound yard or towing company and:

  • present "Letter of Impound Release"

  • present identification to the impound yard; and

  • pay the towing and storage fees

DOES IT COST MORE EVERY DAY MY CAR IS IN THE IMPOUND YARD?

The Utah Department of Motor Vehicles has set a daily impound outside storage fee at $40/day for light duty vehicles.

A tow truck motor carrier may charge a higher fee for inside storage per day per unit only if requested by the owner(s), or a law enforcement agency or highway authority.

​For the purpose of calculating storage rates, if the first six hours of storage for a vehicle includes more than one day, the authorized storage fee is only the charge for one day.

CAN I GET STUFF OUT OF MY CAR?

"Life Essential" items may be retrieved from an impounded vehicle by the registered vehicle owner during normal business hours.  All other items may be retrieved after the vehicle has been paid for a released from impound.

Section R909-19-25 - Life Essential Property

Property which is deemed as life essential shall be given to the vehicle owner regardless of payment for rendered services.

 

"Life-essential personal property" includes those items essential to sustain life or health including: prescription medication, medical equipment, essential clothing (e.g. shoes, coat), food and water, child safety seats, and government issued photo-identification.

WHY DO YOU NEED TO SEE MY DRIVER'S LICENSE?

In order to document and verify a vehicle owner's identity before releasing an impounded vehicle or accepting a credit card, a Driver's License must be provided.

MY CAR IS ALL WHEEL DRIVE, HOW CAN YOU TOW IT?

UPA maintains state of the art repossession trucks and equipment to safely tow any vehicle.  AWD vehicles are placed on our dolly system which picks the entire vehicle up off of the ground.  Our equipment only touches the rubber of your tires.

THIS DENT WASN'T HERE BEFORE YOU TOWED MY CAR!

UPE employees are extensively trained on safety and care before they are certified as a tow truck driver.  Every vehicle that has been towed by UPE is filmed in its entirety for pre-existing damage.  UPE would be happy to review this footage after any damage claim and provide this evidence to the insurance company.

ARE REFUNDS EVER GRANTED IN THE APPEALS PROCESS?

The appeal committee works with the property owner, police department, and local city governments to determine the legality of a boot or tow.  They have guidelines to be lenient with extenuating circumstances and medical emergencies.

HOW DO I APPEAL A PARKING FINE?

A parking fine may be appealed once the fine has been paid in full and the towed vehicle released from impound.  

HOW DO I AUTHORIZE MY INSURANCE COMPANY TO PICKUP MY CAR?

A release form is required to be filled out and signed in order to authorize a third party insurance agency or towing company to pick up your vehicle from the impound yard.  

ADDITIONAL TOWING SERVICES

ACCIDENT RECOVERY

Utah Parking Authority is on call 24/7 to respond within fifteen minutes to the scene of an accident.  UPA provides  accident recovery  services as well as roadside clean-up.

STATE IMPOUNDING

Utah Parking Authority is an authorized city and state impounding agency.  Responsibilities include DUI Impounding, stolen vehicle recovery, and more.

REPOSSESSION

Please contact our office and speak with an operations supervisor to initiate a repossession order.

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